The Difference at SRSI with RAPIDS
Team with a Company Who Cares
After investing your time, money, and efforts into a warehouse transformation project, SRSI support does not end like most integrators. Our team designates individuals to take care of our customers as they continue to learn best strategies for their warehouse operation optimization.
Request Action Project Information and Documentation Systems
RAPIDS is a program that delivers service after a project. Customers receive a login to a customized dashboard:
Your dashboard consists of all operations touchpoints, pending requests, PM schedules, and spare parts support.
Connect with Real People
We understand challenges can come up after a new system or solution is implemented. SRSI will support you in training everyone on your team. We are committed to staying connected with our customers and ready to help whenever necessary. Meet Art Vera, Project Management and Customer Service Specialist. Art is one of many SRSI team members whocan be reached in a matter ofminutes to help you withanything warehouse-related.We enjoy getting to know ourcustomers and value the long-lasting relationships ourpartnerships create.When you book a project withSRSI you book a trustworthyprofessional relationship andsupport system. Get startedwith us today to see thedifference for yourself.
Here is an example of a simple maintenance log interface you can fill out for your team:
SRSI Customer Support will promptly address your team's needs and continue to work side by side as you evolve your business.
SRSI's Service Team will take care of you long after you purchase from us. We also have experts who can help with your current system. Contact our Service Team for support today.
Extensive material handling and design experience with the latest systems know-how create highly-efficient warehousing & distribution solutions.
Expert knowledge in piece, case and pallet picking applications, design & integration and software implementation.
Dedicated turnkey systems integrators, designers and project managers delivering more than customer satisfaction...We Deliver Excellence.